Email/Notification Tab

This tab allows you to configure the email or push notification that will be sent by an "Email/Notification" task. Push notification is for use with applications available on RunMyApp.

1 General Options

The following fields are relevant to both emails and push notifications:

Option	Description
To (emails)	The email address of the person the email/notification is to be sent to. If there are more than one, use a comma , as a separator, e.g. "auser@acompany.com,anotheruser@acompany.com".
To (roles)	The role IDs of the members the email/notification is to be sent to. If there are more than one, use a comma , as a separator, e.g. "1123,42204".
To (current lane)	Check this box to send the email/notification to the members of the current lane.
Do not delegate	Check this box if you do not want the emails and push notifications to be received by the representative but only by the delegator.
Language	You can use i18n to internationalize your application. Enter the language code that you would like your email/notification to be sent in and use AppTranslator to create a dictionary for that language. You can populate this field by writing a script (e.g. ${P_user.preferences.my_language}). Once populated, it is used to determine the language of the email/notification. If this field is left unpopulated, the following rules determine the language: - If the task is assigned to one person, the email is sent in the assignee's preferred language. If the assignee is an unknown user, the email is sent in the default language of the i18n functions. - If the task is assigned to several users, the email is sent in the default value of the i18n functions.
Subject	The subject of the email or notification.
Notify via email	Check this box if you want the notification to be via email. You must check this option or Send mobile notification (or both).
Send mobile notification	Check this box if you want the notification to be sent to the recipient's mobile device (push notification). You must check this option or Notify via email (or both).

2 Options for Email Notification

If you choose to notify via email, these additional fields are available to you:

Option	Description
Provider	Choose the mail server (provider) to be used from the list of mail servers that belong to the same project or create a new provider.
From	The user that the email should be sent from. The format can be "My name" <auser@acompany.com> or simply auser@acompany.com. The email address must be registered for an active RunMyProcess user, otherwise it will be replaced during process execution by "no-reply@runmyprocess.com". If you use a Google email provider, Google will replace the "From" with the connection login of the "Provider". If you use the default mail server, "no-reply@runmyprocess.com" will be used. Note that special rules may apply depending on the selected mail server.
Reply to	An email address, different to the "From" email address, to be used if a user wants to reply to the received email. You can enter multiple email addresses. If you enter more than one, use a comma , as a separator without any spaces, e.g. "auser@acompany.com,anotheruser@acompany.com". The email addresses must be registered for active RunMyProcess users. If one of the addresses is not registered for an active user, "no-reply@runmyprocess.com" will be used. If you use the default mail server, "no-reply@runmyprocess.com" will be used. Note that special rules may apply depending on the selected mail server.
CC	The email addresses that should receive a copy of the email. If you enter more than one, use a comma , as a separator without any spaces, e.g. "auser@acompany.com,anotheruser@acompany.com"
Bcc	The email addresses that should receive a copy of the email without being visible to other recipients on the email. If you enter more than one, use a comma , as a separator, e.g. "auser@acompany.com, anotheruser@acompany.com"
Priority	The priority of the email: high, medium, or low.
Content type	Select the content type of the email: "text/plain" means plain text, "text/html" means HTML text.
Character set	Select the character set of the email content : "UTF-8" or "ISO-8859-1". "ISO-8859-1" is advised for French people because of accented letters.
Attached file	Files to attach to the email. The files must have been uploaded to the RunMyProcess platform using the FileUpload Widget on a Web interface, retrieved using a connector, created by a Freemarker function or uploaded from Desktop/Files. Files on RunMyProcess are given a unique ID, this can be used here e.g. 054da1b0-9dec-11de-bc49-123138017cf3, or an array of file identifiers e.g. ["054da1b0-9dec-11de-bc49-123138017cf3","319523a0-f05b-11dc-a865-000000000000"] or ["${ref1}","${ref2}"]. You can change the name of the files by using the update_file() Freemarker function.
Message	The content of the email. Its value can be fixed or dynamic. It can be in HTML or plain text. i18n can be used for internationalization, e.g. ${ P_quoted( i18n(‘my_msg', ‘Bonjour le monde') ) }, further details can be found here.

When a process is launched in a project's version in Test mode, emails are sent to the user who has launched the process (at the beginning of the body of the email, you will find the actual recipient).

3 Options for Mobile Notification

If you deploy your application to mobile devices using RunMyApp, you can choose to notify via push notifications. The following additional fields are available to you:

Option	Description
Message	The plain text content of the notification.
URL	The URL the user should be taken to when clicking the notification.

See also:

• How to use Freemarker