How to resume processes
When rebooting a process request, you may find yourself in either of those situations :
- Your process does not have a father
- You have a father process that has triggered a son process (and the error is in the son process)
First case : Your process does not have a father
Before trying to reboot your process, you have to understand what exactly will be re-executed if your reboot it.
Here's an example :
In your process, you configured some input variables and some output variables for your step 2
Let's say you have a process instance like this :
As you know, when the process is running and reaches step 2, the different actions will be executed:
- Input variables are computed
- The activity is triggered (Email, Connector, Sub process or Manual)
- Output variables are executed
When your process turns red, the main questions are:
- WHERE is the error?
- WHERE should I reboot ?
- HOW to reboot?
In this example, something's wrong with one of the input variables of step 2 (check error message in red). You've identified the error so you fix your process design. Now, where to reboot?
If you reboot on a specific activity, ONLY the output parameters will be computed again.
How to reboot?
1 Edit the process instance
2 Click on 'OK' when pop is prompted (You're warned! ;))
3 Put step 2 as "Not executed'
4 Put step 1 as "Waiting" (= we're going to reboot from step 1)
5 Edit the computed parameters (Optional)
You can edit the computed parameters or add new ones
- Click on 'parameters' tab
- Click on 'Computed parameters' tab
You should see this:
- To edit the 'comment' variable:
- Click on its name
- Then edit its value (1) and click on Ok (2)
- To add a new variable and its value:
- Enter variable name (1), enter its value (2) and click on 'Add parameter' (3)
- To delete an existing computed parameter, just click on the bin icon on the right
6 Save your process instance
7 Enter a comment (1) and click on "change status to waiting" (2)
8 Now click on 'Play' (= 'please reboot the process Now')
9 Come back to normal view
10 Now refresh the view of the process execution
Your process has been relaunched!
Note :
Be careful when you reboot processes where connectors are configured : the P_result global variable generated as output of each activity is OVERWRITTEN on every step.
So if you reboot on the step before where output variables using P_result are configured, IT WILL LEAD TO AN ERROR (because the value of P_result has been overwritten on the next step!)
Second case : Your process has been triggered by a father process
Example:
The procedure is:
you don't edit father process instance. You directly reboot the son process (see CASE #1)
Please give details of the problem